Privacy Policy
Last updated: 2026
1. About This Policy
JTerra Property Group (“we”, “our”, “us”) is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
2. Information We Collect
We collect personal information you provide when you:
- Submit an enquiry through our contact form (name, email, phone, message)
- Browse our website (via cookies and analytics tools)
3. How We Use Your Information
We use your personal information to:
- Respond to your property enquiries
- Connect you with a sales agent
- Improve our website and services (via aggregated analytics data)
4. Cookies and Analytics
We use cookies to analyse site traffic and improve your experience. We use:
- Vercel Analytics — privacy-friendly web vitals monitoring (no personal data stored)
- Google Analytics 4 — behavioural analytics. Only activated after you accept cookies.
You can decline cookies via our cookie consent banner. Declining will prevent Google Analytics from running but will not affect your ability to use the site.
5. Disclosure of Information
We do not sell, rent, or trade your personal information. We may share it with our agents and staff to respond to your enquiry. We do not disclose information to third parties except as required by law.
6. Data Security
We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access. Enquiry data is stored securely in our content management system.
7. Access and Correction
You may request access to or correction of your personal information by contacting us at jeanille@jterrapropertygroup.com.au.
8. Contact
For any privacy-related queries, contact us at jeanille@jterrapropertygroup.com.au.